Terms and Conditions
General Information Products and Pricing Ordering and Payments Shipping Returns and Refunds Account Registration Privacy and Data Protection Limitation of Liability
GENERAL INFORMATION
What are the Terms and Conditions for using Skinity?
These Terms and Conditions apply to all purchases made through the Skinnity website. We reserve the right to update or modify these Terms at any time without prior notice.
PRODUCTS AND PRICING
What is the availability of products?
All products listed on the website are subject to availability. We strive to display accurate product information, but we do not guarantee that all products will be in stock at all times.
What is the pricing for products?
Prices are listed in GBP (£) and are subject to change without notice. Shipping costs are additional and will be calculated at checkout.
Is product information accurate?
We strive for accurate product descriptions but do not guarantee that all information is complete, reliable, or error-free.
ORDERING AND PAYMENTS
How does the ordering process work?
Once you’ve placed an order, you’ll receive an email confirmation. Acceptance of your order occurs when it is processed and shipped.
What payment methods do you accept?
We accept payments via major credit cards, PayPal, Apple Pay, and Google Pay.
Can I cancel or modify my order?
Please contact us immediately at info.Skinity@gmail.com if you wish to cancel an order. Once processed and shipped, we cannot cancel or modify it.
SHIPPING
Where do you ship?
We only ship within the United Kingdom.
What are the delivery times?
Delivery times vary by location, typically 5-7 business days within the UK.
How are shipping costs calculated?
Shipping costs are calculated at checkout based on the weight and destination of your order.
RETURNS AND REFUNDS
What is your return policy?
Please refer to our Refund Policy for details on how to return an item.
What if my product is damaged or defective?
Please contact us immediately with a photo of the damaged item, and we will assist with a replacement or refund.
ACCOUNT REGISTRATION
Do I need an account to place an order?
You can order without creating an account, but creating one allows you to track orders and receive special offers.
How do I secure my account?
You are responsible for your account's confidentiality. Notify us if you believe your account has been compromised.
PRIVACY AND DATA PROTECTION
How do you protect my personal data?
We use secure servers and encryption to protect your data. Review our Privacy Policy for further information.
Do you use cookies on your website?
Yes, we use cookies to enhance your shopping experience. By using our website, you consent to our use of cookies.
LIMITATION OF LIABILITY
Is Skinnity responsible for website errors?
We strive to ensure the accuracy and security of our website, but we do not guarantee it will always be error-free or uninterrupted.
What is your liability?
To the fullest extent permitted by law, Skinnity is not liable for any damages, losses, or costs incurred from using our website or purchasing products.